[S1] Student iCON account: (1) Password Reset (2) Account Activation

Dear S1 students 

You will need to use the Student iCON account to access the swn@ssoe network (i.e. internet). 

• If you have logged in to your iCON account (when in primary school) but have forgotten your password, you may reset your password at https://icon.moe.edu.sg by following these steps

• If you have not activated your Student iCON account yet
• You will receive the username and password from your form teacher (latest by end of today).
• Read the info and follow the steps carefully (https://icon.moe.edu.sg)

Please approach the IT HelpDesk if you need further assistance (e.g. reset of passsword)

[S2, S3, S4] Student iCON account & swn@ssoe network

Dear Students

Please submit the FORM if you encounter technical issue related to the Student iCON account and the connection to the swn@ssoe network so that the IT HelpDesk is able to diagnose and follow-up with the issues raised in a more systematic manner; and subsequently get back to you.

Thank you for your patience. 

IT HelpDesk

[2022 S2, S3 & S4] Connection to in-campus wifi

Dear Students

Please refer to an email that was sent to you on 30 December 2021 that informed you to activate your Student iCON account (before school reopens) and the steps required to connect to the school network when you return in 2022. 

More information will be shared with you in a briefing scheduled in Term 1 Week 1.

[S2, S3, S4] Reminder: IT Helpdesk Update

Dear students,

As mentioned in the 2020 principal’s letter to parents, the ICT Helpdesk will continue to provide software and networking troubleshooting services. However, with increased access to Apple service centres, SST will cease the Helpdesk hardware diagnostic/repair services on campus from 2021. Parents will no longer need to pay the annual service fee for the hardware diagnostic/repair services.

Students will receive support through the following platforms: 

• AppleCare support helpline: 800-186-1087

• Hardware diagnostic/repair services from Apple service centres. 

• Software and networking services at the ICT Helpdesk.

[For Action] Enhanced Security Measure

As shared at CCE lesson on 17 April 2020 (Friday)





[UPDATE: 19 April 2020 SUNDAY 1400h]

Students who failed to act on the above by at 8 am (19 April 2020) despite of the email reminder sent on 18 April (PM):

• Your password to the SST email account has been reset. 
• An email with instructions to reset your password has been sent to your parents. 
• To avoid inconvenieces (e.g. not able to join the HBL lessons), please follow-up from there BEFORE MON. 

[HBL] Technical Support for Home-Based Learning

[Original post on 1 April 2020; Information updated on 8 April 2020]

Dear Students

Please refer to the following, should you need technical support during Home Based Learning (HBL):

1(a) Virtual HelpDesk 
Available through Google Meet during curriculum hours to help troubleshoot technical issues surfaced.

Click HERE to seek assistance:

• You will be 'admitted' to the HelpDesk.
• Identify yourself with your Name, Index no. and Class. 
• You may be asked to provide your SST email address if the HelpDesk needs to follow-up with your enquiry.

1(b) HelpDesk 
Alternatively, you may also call the HelpDesk at 6571 7427 for assistance.


2. Google Meet - STUDENTS' Guide and Routines
Click HERE to access the document.
Do pay special attention to (C) Attendee Protocol & (D) Google Meet Workflow.


3. SLS Student Learning Space
3.1 If you have forgotten your password

• We have completed the email verification exericise before. You can now reset your password by clicking at the "FORGOT PASSWORD" link beside the login button.  
• Alternatively, you may contact the following for SLS queries including SLS access matters such as unlocking of accounts via Google Hangout or email: 
• Mr Ngiow Shin Fatt @ ngiow_shin_fatt@sst.edu.sg 
• Ms Loh Kwai Yin @ loh_kwai_yin@sst.edu.sg 

3.2 For any other matters
You may email to SLS HelpDesk at helpdesk@sls.ufinity.com.
When emailing the SLS Helpdesk, include your full name, name of school and form class.

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You will find the same information at the left panel in the Students Blog:

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SDM Login - Reset of Password

Dear Parents and Students

If you have forgotten your login password to the SDM system, you may use the "Forgot your password" service to reset your password. This is possible if you have already logged into the account previously and updated your email address in the database. You will get a quicker response compared to emailing to sdm@sst.edu.sg.

Thank you for your attention.

Y2018 (S2 to S4) Invitation to Class Blogs

Dear Students

The 2018 Class Blogs are set-up and you will be receiving an invitation to be the author of the Blog, via the sst.edu.sg account.

The URLs of the class blogs are available via the GoogleSite.

To facilitate smooth operations (e.g. entry of comments, posting and opening files shared via the school account), please accept the invitation with the official SST account.
If you accept it using your personal account - it will be rejected and you will be asked to re-enrol to the blog again.

Y2017 (S2 to S4) Invitation to Class Blogs

Dear Students

The 2017 Class Blogs are set-up and you will be receiving an invitation to be the author of the Blog, via the sst.edu.sg account.

To facilitate smooth operations (e.g. entry of comments, posting and opening files shared via the school account), please accept the invitation with the official SST account.
If you accept it using your personal account - it will be rejected and you will be asked to re-enrol to the blog again.

Updating info in the SDM system

Dear Parents and Students

Please note that the vendor for SDM is in the midst of upgrading the system. You may face some problem when updating your information temporarily.

The vendor is trying their best to expedite the upgrading process. You may try to update your information tomorrow (6 Jan) morning.

We apologise for the inconveniences caused and thank you for your patience.

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2016 Secondary 1 Students. Setting up Your SST Email account

Update (2015, 1 December): 
Emails are Ready!

Please proceed to set up your email: Setting Up Your SST Mail

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Y2015 (S2 to S4) Invitation to Class Blogs

Dear Students (S1, S2 & S3)

The Class Blogs are set-up and you will be receiving an invitation to be the author of the Blog, via the sst.edu.sg account.

To facilitate smooth operations (e.g. posting and opening files shared via the school account), please accept the invitation with the official SST account. Do not accept it using your personal account.

Meanwhile, we are in the midst of tidying up the URL of the class blog. We will keep you posted when if there's any changes.

Meanwhile, you may access the class blog via the following link (accessible from the left panel).

ONLINE PLATFORMS | TIMETABLE (READY FROM 30 DEC 2014)

• Class Blogs & Subject Learning Platforms

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Phishing Attacks on Students' Domains

Dear Students,

It had been brought to our attention that there is a phishing email propagating among the students' email accounts. When students opened up the link embedded in the email, the login session will be hijacked and the account might even be taken over.

Students, and staff, are reminded to be mindful when opening emails that they did not expect and not click on any links with destinations they are not sure of - even if the email came from someone they know.

One such example of the phishing email is as follow

From: xxxx@s2014.sst.edu.sg
Date: 22 May, 2014 10:00:24 am GMT+8
To: xxxx@s2014.sst.edu.sg
Subject: wealth development file

Hello,

Kindly download and view the wealth management document i uploaded for you below

 VIEW HERE

Regards

NOTE: This is a message to enlighten friends and family on wealth management, so feel free to login and view document for your financial enlightenment.

In the meantime, affected students may seek help from the ICT Helpdesk to have your account passwords reset. Students are also advised to activate Google's 2FA to help secure their accounts against unauthorised logins.

https://www.google.com/landing/2step/



Best regard,
ITD

[AWARENESS] Heartbleed Bug

Dear Students,

In the last 24 hours or so, a topic named the "Heartbleed Bug" had been trending on all major social media and all manner of hacking websites.

http://mashable.com/2014/04/09/heartbleed-bug-websites-affected/?utm_cid=mash-com-fb-main-link

https://github.com/musalbas/heartbleed-masstest/blob/master/top10000.txt

Basically, it is an encryption flaw that affects "secured" traffic across multiple platforms. 

Google had came out to clarify that their system is invulnerable to this bug but it will not hurt to change your password "just-in-case".

http://googleonlinesecurity.blogspot.sg/2014/04/google-services-updated-to-address.html

Best regard,

ITD

Change of Authentication Server for S3, S4 & Pioneer students

Dear Students,

Please take note that we will be retiring the email.sst.edu.sg authentication server at 8.00 a.m. next Monday (31st March 2014). This update will only affect current Secondary 3, Secondary 4 and Pioneer students.

What to expect?

1. You will no longer login using https://email.sst.edu.sg

2. You can login to your emails directly using https://mail.google.com

3. On your first login, you will use your SST email address as your login name and your I/C number as your password. Please change your password immediately.

• Changing Passwords on Gmail Guide

4. After logging in, you will no longer be brought to your level's Main Google Site. You may, instead, using these direct links

For s2010 - https://sites.google.com/a/s2010.sst.edu.sg/main/
For s2011 - https://sites.google.com/a/s2011.sst.edu.sg/main/
For s2012 - https://sites.google.com/a/s2012.sst.edu.sg/main/

You may want to bookmark these links for easy references in future.

5. You will be able to login to your Google Apps on your mobile devices using your school account.

6. The ICT Helpdesk will be on standby to render any assistance on Monday morning. If you have any trouble logging in or problem with your password, please let us know asap.

Thank you.

Warmest regards,

School of Science and Technology, Singapore.

Beware of Google Docs Phishing Attempt

Dear Students,

Do take note that there is an elaborate phishing attempt out on the Internet that attempts to steal your Google Apps password. You can read more about the mechanisms of the scam here http://www.symantec.com/connect/blogs/google-docs-users-targeted-sophisticated-phishing-scam

As usual, do not open unknown or suspicious emails. Do not open up any kind of files or file-shares sent from people you do not know or did not expect. 

"email.sst.edu.sg" Recovered

Dear Students,

Please note that email.sst.edu.sg had been recovered and can now be used to login to your emails and Google Applications.

Students using the s2013 and s2014 domains are not affected and can ignore this message.


Thank you.

Setting Parent Controls in OS X 10.9, Mavericks

The Parental Control Panel allows parents to set restrictions in 

• using Apps
• accessing the Web
• interaction with People
• time for usage
• Others

For a quick tutorial on how to set up effective parent controls and restriction in Mac OS X, parents can refer to http://goo.gl/BeoehD. We will be covering more details and having a hands-on session during the upcoming parents engagement session.