Wednesday, 8 April 2020

[HBL] Technical Support for Home-Based Learning

[Original post on 1 April 2020; Information updated on 8 April 2020]

Dear Students

Please refer to the following, should you need technical support during Home Based Learning (HBL):

1(a) Virtual HelpDesk 
Available through Google Meet during curriculum hours to help troubleshoot technical issues surfaced.

Click HERE to seek assistance:
  • You will be 'admitted' to the HelpDesk.
  • Identify yourself with your Name, Index no. and Class. 
  • You may be asked to provide your SST email address if the HelpDesk needs to follow-up with your enquiry.
1(b) HelpDesk 
Alternatively, you may also call the HelpDesk at 6571 7427 for assistance.

2. Google Meet - STUDENTS' Guide and Routines

Click HERE to access the document.
Do pay special attention to (C) Attendee Protocol & (D) Google Meet Workflow.

3. SLS Student Learning Space
3.1 If you have forgotten your password

  • We have completed the email verification exericise before. You can now reset your password by clicking at the "FORGOT PASSWORD" link beside the login button.  
  • Alternatively, you may contact the following for SLS queries including SLS access matters such as unlocking of accounts via Google Hangout or email: 
    • Mr Ngiow Shin Fatt @ 
    • Ms Loh Kwai Yin @ 

3.2 For any other matters
You may email to SLS HelpDesk at
When emailing the SLS Helpdesk, include your full name, name of school and form class.

You will find the same information at the left panel in the Students Blog: